Privacy Policy

Unraveled Therapy, PLLC
Effective Date: [Insert Date]

Unraveled Therapy, PLLC  is a Texas professional limited liability company providing psychotherapy and related services via telehealth and in accordance with applicable state and federal laws. We are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how information is collected, used, and protected when you visit www.unraveledtherapy.com.

Information We Collect

Personal Information

You may voluntarily provide personal information when you:

  • Complete a contact or inquiry form

  • Request information about services

  • Communicate with us via email or phone

This may include your name, email address, phone number, and general inquiry information.

Website Usage Information

Limited non-identifying information may be collected automatically, including:

  • IP address

  • Browser and device type

  • Pages viewed and time spent on the website

This information is used for website performance and improvement only.

How Information Is Used

Information collected through this website is used to:

  • Respond to inquiries and requests for services

  • Provide information about availability or scheduling

  • Improve website functionality

  • Meet professional, ethical, and legal obligations

Unraveled Therapy, PLLC does not sell, trade, or share personal information for marketing or advertising purposes.

Telehealth & Electronic Communication

Unraveled Therapy, PLLC primarily provides services via secure telehealth platforms that comply with HIPAA privacy and security standards.

Website forms and standard email are not secure methods of communication for clinical or sensitive information. Please do not submit personal health information, treatment details, or urgent concerns through this website.

Current clients should use their secure client portal for all clinical communication.

Protected Health Information (HIPAA)

Unraveled Therapy, PLLC complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Texas privacy laws.

Protected Health Information (PHI) is only collected, used, and disclosed through secure systems and as permitted or required by law. A separate Notice of Privacy Practices outlines your rights related to PHI and is available upon request.

Emergency & Crisis Disclaimer

This website and electronic communication are not appropriate for emergencies.

If you are experiencing a mental health emergency, please:

  • Call 911

  • Go to the nearest emergency room

  • Call or text 988 (Suicide & Crisis Lifeline)

Cookies & Analytics

This website may use cookies or third-party analytics tools (such as Google Analytics) to collect anonymous usage data. These tools help us understand website traffic and improve user experience. No personally identifying information is collected through analytics.

You may disable cookies through your browser settings.

Third-Party Links & Services

This website may contain links to third-party websites or platforms. Unraveled Therapy, PLLC is not responsible for the privacy practices, content, or security of external websites. Please review the privacy policies of any third-party sites you access.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. While every effort is made to protect data, no electronic transmission or storage method can be guaranteed to be completely secure.

Children’s Privacy

This website is intended for individuals 13 years of age and older. Unraveled Therapy, PLLC does not knowingly collect personal information from children under 13. If such information is discovered, it will be promptly deleted.

Your Rights

You may request access to or correction of your personal information by contacting us. Requests related to clinical records or Protected Health Information are governed by HIPAA and Texas law and are addressed through established clinical policies.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy, please contact:

Unraveled Therapy, PLLC
940-222-2565
ltanner@unraveledtherapy.com
www.unraveledtherapy.com